- Log into your Provide Support account Contort Panel
- In your Bigcommerce admin follow Storefront / Script Manager
- Click "Create a script" button, name the script
- Choose the script location. We recommend "Footer"
- Choose pages where the script will be added. We recommend adding it to all pages
- Choose "Functional" as your script category
- As a script type choose "Script"
- Insert your live chat script to "Script contents" field
- Press "Save" button to save changes
If you still would like to use Classic Chat Window, please contact our customer service team and we will provide a workaround.