Live chat window for your website

Provide Support supports both embedded chat window and pop up one. You can enable pop up and set the title for it in your account Control Panel.
Embedded mode is enabled by default. While chatting with your live chat agent, website visitors can minimize it and continue browsing your website. The chat session will remain active in the meanwhile.

With flexible customization opportunities, you can add fields and create custom drop-down lists on your pre-chat and offline forms. You can also set online and offline chat window titles as well as edit a greeting message which your customers see after clicking the live chat button.

Your customers can preview media files you send them in chat without downloading. It makes the chatting process faster and safer.

If chat transcripts sending is enabled for your website visitors, an unobtrusive form will appear before the post chat survey and offer your customers an ability to email themselves chat conversation.