Keep your canned responses safe when reorganizing your support team
If you have canned responses assigned to some operator or department, they can be lost when you delete this operator / department. To prevent this, we implemented an additional check and now you can reassign responses to some other operator or department, or even to the whole company when removing operators / departments. No response will be ever lost!
November 30, 2017
Pay for live chat with Bitcoins!
From now on, you can pay for Provide Support Live Chat with Bitcoins:
- Open your unpaid invoice page
- Click "Pay with Bitcoins"
- Submit payment to the provided Bitcoin address
- Press "I Have Sent Bitcoin Payment" button to us payment confirmation
October 22, 2017
Operator Console 5.9.1 released
- Customizable chat room tab - you can add information from Pre-chat survey or other visitor details there
- New visitor list freezing feature to fix the list state if needed
- Detailed visitor information is available in a tooltip over the visitor list now, no need to open Visitor Details window
Download and enjoy!
July 17, 2017
Drag-and-drop added to manage operators, departments, fields and canned responses
Dicas do Operator Console
Quais são os recursos mais úteis do Operator Console do bate-papo ao vivo? Verifique nossa postagem no blog para dicas e truques do Operator Console.
14 de janeiro de 2016
Operator Console Release Candidate
O Operator Console 5.8.1 Release Candidate está disponível no nosso site. Saiba mais sobre os novos recursos e baixe o aplicativo aqui.
4 de janeiro de 2016