If you need to add many agent profiles to your account, it may seem quite time consuming. We solved this issue and now support an ability to import agent profiles from a CSV file with a couple of clicks. You just need to fill out a CSV template keeping the file structure intact. Otherwise the system will not import the file.
Fields Operator Login, Operator Password, Operator Nick Name and Departments are required. Without these fields you will not be able to upload the CSV template. You will find a more detailed instruction with field types description and screenshots in our user manual.