- Live Support Chat – communicate with your website visitors and customers in real time using a stand-alone Live Chat operator console or a web-based console.
- Real-time Visitor Monitoring – see where your website visitors are coming from, learn how they discovered your website and review their navigation history.
- Traffic Statistics Viewer – get a deeper insight into your site traffic with independent Traffic Stats module and generate different reports based on your visitors' details.
"Since introducing our live chat option to our website, we have experienced improved customer satisfaction with our online service, which has resulted in a direct increase on our conversion rate... Read more
"The Office of Telecommunications at Florida State University uses this feature primarily in a help desk context. Therefore, our audience of users is limited mainly to the faculty, staff, and students of our university who need assistance with telecommunications services. An average of four OTC operators... Read more
"We really appreciate your services. We did find an impact on our business process. It is another avenue to talk to customer on a one-on-one basis. Your service is excellent."
- Powerful Live Chat operator console for MacOS, Windows, Linux
- Flexible customization and branding options
- Integrations with Content Management and Shopping Cart systems
- Stability, reliability and security of the service
- 10 day fully functional free Trial
- Affordable subscriptions and bulk discounts
- 24/7 customer support
- Greater customer engagement
- Cut problem resolution time
- Better support efficiency
- Increased customer satisfaction
- Improved brand loyalty
- Reduced shopping carts abandonment
- Bigger average order value
- Higher conversion rates
- Increased online sales, improved ROI
- Lowered customer support costs